Refund Policy:
- You have to pay an amount of Rs. 25,000 as caution money/block amount for the enrollment of the program. This will be adjustable against the total program fee payable.
- You can claim a refund for the course at any time before the cohort start date by sending an email request to your Student Mentor and Admissions Counselor with reasons listed. The pre-program preparatory session (prep) login will be activated immediately post completion of the ‘payment of the block amount (caution money)’ or on the ‘Specified date’ as communicated by UpGrad. Processing fee of Rs. 10,000 will be levied in case refund is claimed.
- You have to pay the balance fee within 15 days of payment of block amount (i.e. caution money) or cohort start date, whichever is earlier, otherwise the admission letter will be rescinded and processing fee of Rs. 10,000 will be levied.
- Any taxes paid by you shall not be refundable, and the amount to be withheld will be higher of taxes paid or Rs. 10,000 processing fees.
- There shall be no refund applicable once the program has started. This is applicable even for those students who could not complete their payment and could not be enrolled in the batch opted for. However, the student can avail pre-program deferral as per the policy defined below for the same.
- Refund shall be processed to an eligible student within 30 working days from the date of receipt of written application from him/her in this regard.
- Refund shall be subject to deduction of Rs. 10,000 processing charges or the GST paid, whichever is higher as mentioned above.
Deferral Policy (Post Program Commencement): If a student is facing severe issues in dedicating time to the course, we provide the opportunity for the student defer to another batch. A student can request for deferral ONLY ONCE and to either of the scheduled cohorts to start in the next 1 year from the batch date of the initial batch the student enrolled for of the same program.
A student will be required to pay a deferral fee of 10% of program fees + ST. The deferral request will be approved once the deferral fees are paid.
Till this is completed, the student will be assumed to be continuing in the same cohort. A student will start learning on the new cohort from the point of leaving the deferred cohort. If, however, the deferral request is raised before the issue of login - 10% deferral fees will not be charged and the student will be deferred to the next scheduled cohort.
Deferral Policy (Pre- Program Commencement):
If a student, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the cohort starts, we provide the opportunity for the student to defer to another batch.
However, the student will be required to pay 50% of the total course fee amount (inclusive of taxes) before the deferral can be approved. Till this is completed, the student will be assumed to be continuing in the same cohort.
A student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of the initial batch the student enrolled for.
The student has time till the current cohort launch date to make the payment of the 50% program fee, post which the deferral request will expire and the student will have to continue as part of the current cohort by paying the applicable program fees. If the student still does not wish to continue with the program, he has the option to withdraw, however, any amount of caution money paid will become non-refundable. (provided the 7 day refund period has passed)
The fee applicable to the deferred student will be as per the prevailing fee for the batch student has opted to defer to (No additional deferral fee is required to be paid).